Frequently Asked Questions

SALES RELATED FAQs

Do you sell used cars?

Yes we have a selection of pre-owned and certified pre-owned vehicles that can be viewed online at our dealership.

Can I trade in my car?

Yes, you can. To get started, use our online Value Your Trade tool or contact our finance team to learn more.

Can I value my trade-in online?

Yes, we have an online tool that will help you estimate what your vehicle is worth.

Do you sell electric vehicles?

Our inventory will vary, but we do have a selection available. If this changes, we can help you find what you are looking for. Contact us today to see how we can help!

How can I figure out my monthly car payment?

You can use our online payment calculator to see what your monthly payments could be for the vehicle of your choice. You can also contact our finance team for more information!

Can I apply for financing online?

Yes, you can find our finance application right on our website!

How can I schedule a test drive?

You can schedule a test drive using our online form or calling us directly.

Do you have specials on your vehicles?

Yes, we have offers on vehicles that vary. You can browse them all online and contact us for more information.

What can I do if you don’t have the car I’m looking for?

If we don’t have the vehicle you’re looking for, you can pre-order it with us! You can pre-order a vehicle online or call us for more information.

Will this dealer buy my car, even if I do not buy a car?

Yes, we may purchase your vehicle regardless, contact our team online to see how we can help you!

How do I save time at the dealership?

You can save time by shopping our inventory and financing options online!

Is your showroom open on Sundays?

We are closed on Sundays, contact our team to see how we can help you!

Can I pre-order a Ford vehicle?

Yes! You can find our Pre-Order form online or contact a member of our team to learn more about the process.

Do you offer any rebates?

Yes, we do! We offer a college grad and military rebate. To see if you qualify, you can learn more on our website or by contacting us.

SERVICE RELATED FAQs

Can I get an oil change here?

Yes. Schedule your oil change online or give us a call!

How do I schedule an oil change?

You can schedule an oil change online or call our dealership to make an appointment.

How can I schedule a service appointment?

You can use our online scheduling form or call us directly!

Do you offer service specials here?

Yes, we offer service & parts specials on our website!

Can we purchase tires at the dealership?

Yes. Our service center can repair or replace tires. Contact us today!

 


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Get Directions

3385 Alpine Ave Nw, Grand Rapids, MI, 49544
LaFontaine Ford Grand Rapids 43.024987, -085.689343.